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« music journalism apocalypse | Main | echo site watch »

June 12, 2009

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Comments

Jon Walker

If you need a new design, development, hosting and digital marketing partner please check us out - http://www.aristoworks.com.

Scot Evans

Big ugly corporations can suck the creativity and energy out of everything. They did here. We were one of the first echo clients from way back, and hated to see the grassroots energy get eaten up over the years. So it goes.

Roe Frazer

For a helping hand, check out www.digome.com or email me, [email protected] We are in Nashville, and recently hired some top developers at echo and a fan club marketing whiz.

Rebekah

Yes... Echo definitely screwed us over. We got invoices YESTERDAY (thursday) for stuff they did in 2007, and told us that we needed to pay them before they gave us our domain info. Our sites are set to go out on Monday. So they gave us one work day to pay them and we sent the checks but now we can't get in touch with anyone to get our domain names. I've called the main #, the customer service #, and our account manager's cell... and emailed numerous times and cant get an answer. So we could be really screwed because we can't get our domain names.

From a client's perspective, I highly recommend going with Otterball (www.otterball.com). We started moving our sites over there a few months back (before echo announced their demise) and we are nothing but happy with them. They are WAY cheaper in every way than Echo and their sites look much nicer. Everything is extremely customizable (so you aren't pay $150 to get one link changed), and they give you access to FTP. They are the only company we've found that not only has a great CMS, but also has fantastic design.

Only thing with Otterball is that they do not do email communities, ecommerce, or marketing. So if you're looking for the full package, then they aren't the solution. But if you're looking for a great looking site that's easy to update and really customizable, I highly recommend them.

Anthony

Would love to offer a solution: The FanCue platform has been built to assist the artists leaving echo, www.FanCue.com.

Built by iDesign Inc, a Nashville firm, (www.idesigninc.net), FanCue has signed up a few former echo clients already, and time is of the essence. The process is more difficult and time consuming (thus expensive) if converted after the site is taken down. The files provided by echo/Ticketmaster as you can imagine are not great, so it helps to reference the current site when rebuilding to a new platform.

The platform has the e-mail marketing, tracking, reporting, e-commerce, fulfillment (through WFS, same warehouse echo used for convenience factor) and intensive control features. iDesign is also working with former employees of echo for marketing and street if needed. iDesign is offering some good deals currently to move sites over....

Chris

Check out the ground control people - www.groundctrl.com

Taylor

As a former echo employee, I totally feel for these clients. That's why I co-founded Strategic Blend, to help offer that same original service to these smaller and mid-level clients. The difference - with us you OWN your website, you don't rent it.

John W. Robertson

SEEMS YOU FOLKS ARE MISSING ANOTHER SOLUTION TO ALL OF THIS...THE OWNER OF ECHO, MARK MONTGOMERY RECEIVED $25 MILLION FROM TICKETMASTER AS A BUYOUT, AND RECENTLY SPLIT THE COMPANY SEEMINGLY WITH ALL HIS CASH. IF IT WERE ME, I'D FIND A GOOD ENTERTAINMENT ATTY AND GO AFTER MONTGOMERY & ECHO/TICKETMASTER VIA 'CLASS ACTION'...MONTGOMERY'S REALLY THE ONE WITH ALL OF YOUR MONEY.......HE MAY HAVE HAD PREVIOUS KNOWLEDGE SOMETHING LIKE THIS MAY HAPPEN TO ECHO CLIENTS...(PREMEDITATED) THIS IS NOTHING SHORT OF THEFT(FELONY) AND MAFIA STYLE SHAKEDOWNS!!! just sayin.......

Craig H

I debated whether to remove Mr. Robertson's comment because I think it's poorly informed but this site is here to foster discussion so I won't. Let me just say that in talking to many echo employees and clients, current and former, I've heard almost no animosity toward Mark Montgomery. He achieved what many aspire to, building a company over a long time with hard work and inventiveness, and most folks say he did the rational thing in selling. Nor should he be held responsible for corporate decisions made above his head or after he was gone. Whatever ire I heard has been directed at Ticketmaster and the corporation it's rapidly becoming.

Sherry Anderson

I can help rebuild/recover your websites. We also offer social media marketing services. Give us a call at 615-746-2935. We are local and have content management tools available.

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